countrydoc.com's Policy on Security, Privacy and Website Terms of Use
This policy sets for the type of information countrydoc.com collects from you via this website (the “Website”), the way we use such information, and the procedures we use to keep such information confidential. This policy also sets forth the terms and conditions of your use of the website and its content. Countrydoc.com takes every reasonable precaution to protect our users' personal information. When users submit sensitive information via the countrydoc.com website, their information is protected both online and off-line.
By using the Website, you consent to the collection and use of certain information in the manner we describe and agree to be bound by the terms of use as set forth herein. The practices and policies contained in this Policy are subject to change at any time without prior notice. If we decide to change our policies, we will post those changes on this Website. Information collected before changes are made will be secured according to the Policy in place at the time such information is collected notwithstanding future changes to this Policy. The practices and policies in this Policy replace all previous notices or statements with respect to the same subject matter. If users have unsubscribed or requested cessation of all communication with the Website, or deleted/deactivated their account, countrydoc.com will neither contact such users again nor use their personal information in any manner. If users have any questions or suggestions regarding our privacy policy, please contact us. Your privacy and security is important to us. We are committed to preventing others from unauthorized access to the personal information you provide to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. We maintain or may contract with those who maintain commercially reasonable procedures and technology designed for this purpose. The countrydoc.com server has reasonable technical and organizational security measures in place to protect the loss, misuse, or alteration of information. However, we cannot guarantee unauthorized third parties will never be able to defeat those security measures or use your personal information for improper purposes. When our registration/order form asks users to enter sensitive information, such as credit card number, that information is encrypted and is protected with high-grade encryption (AES 256 256 bit). While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open when users are just ‘surfing.' We also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. This notice applies to all information collected or submitted on the countrydoc.com website. On some pages, you can order products, make requests and register for classes and presentations. The types of information which may be collected on these pages are:
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information may be used to contact the user. This information is only shared with other companies who work on behalf of countrydoc.com to provide a product or service to you. Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us. We may also use this information to inform you of additional goods and services about which you might be interested or to customize your experience and use of the Website. We may ask you for personally-identifying information in connection with a promotion or survey. Any email you receive from us, or third parties authorized by you to send email, will contain additional opt-out or unsubscribe options in the email with instructions on how to unsubscribe from receiving future e-mails. We may automatically gather general statistical information about our website and visitors, such as IP addresses, browsers, pages viewed, number of visitors, goods and services purchased, transactions completed, etc. To do this, we use action tags and cookies provided by our site analytics and marketing partners. Although these partners log the information coming from our site on our behalf, we authorize how that data may and may not be used. Protecting the privacy of the very young is especially important. Our website is not structured to attract anyone under 13. We do not knowingly collect or use personal information from children under 13 without obtaining verifiable consent from their parents. However, we have no way of distinguishing the age of individuals who access our website, and so we carry out the same Privacy Policy for individuals of all ages. If a child has provided us with personal information without parental or guardian consent, the parent or guardian should contact us to remove the information and opt out of promotional opportunities. For more information about the Children's Online Privacy Protection Act (COPPA), visit the FTC website: www.ftc.gov . Like most standard websites we may contract with servers who use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. Our goal is to provide products to best meet your needs. Therefore, we may evaluate your personal interactions with us in an effort to offer you products which best suit your preferences. In addition, we may use your information to improve our marketing and promotional efforts, to statistically analyze site use, to improve our content and product offerings and to customize our site's content, layout, and services. We may use your information to deliver information to you that may be targeted to your interests –such as targeted banners, new products, services and promotions. At times we may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests. We may use this information to customize our products and services for you. If you place a request for products or services, we use your personal information to ship your order; if the products or services are from a retail partner, we may provide your relevant information to that retailer for purposes of the transaction. If you establish a credit account with us or our providers, we may collect additional information including billing information, credit card number, expiration date and/or tracking information from checks or money orders. We may also use or disclose information to resolve disputes or investigate problems. We may disclose or access information whenever we believe in good faith that the law so requires or if we otherwise consider it necessary to do so to maintain service and improve our products and services. We may use your IP address to help diagnose problems with our servers, to manage our website and to enhance our site based on the usage pattern data we receive. We are required by law to maintain the privacy of your medical information. We must provide you with a copy of this notice. We must follow the terms of this notice. If the notice is changed in any material way, a revised notice will be available upon request. We will use your medical information for treatment. For example, a nurse who is providing your care will report changes in your condition to your doctor. We will use your medical information for payment. For example, we may need to give your insurance plan information about your diagnosis, treatment and the supplies used. We will use your medical information for preventive health care operations. For example, we may contact you at any phone number or address you have provided to us to remind you of an appointment or other health care matters or to obtain payment for our services. We may use and disclose you medical information to inform you of treatment alternatives or other health related benefits and services. We may disclose your medical information to family members or others who are involved in your care of payment for that care. You must notify our Designee in writing if you do not want us to communicate with you in any of these ways. We may use your medical information for any uses that are required or permitted by law. Other uses and disclosures will be made only with your written authorization. You may cancel an authorization at any time by notifying our Designee in writing. You have the following rights: Right to Privacy Notice, Right to request restrictions on uses and disclosures of your medical information; Right to receive confidential communications; Right to inspect and copy your medical information; Right to request an amendment to your medical information; and Right to an accounting of disclosures of your medical information. Contact Information. If you feel your privacy rights have been violated, please contact our Designee at the address below, or the U.S. Secretary of Health and Human Services. HIPAA Compliance Officer Read more about our HIPAA policies. Users who no longer wish to receive our newsletter may opt-out of receiving these communications by contacting us. The Website contains links to other sites. Countrydoc.com is not responsible for the privacy practices or the content of other such sites. By including links to other websites, we neither endorse such sites nor guarantee the information they contain is accurate. We encourage you to be aware when you leave our site to read the privacy statements of every linked website as the privacy policies of each may differ from ours. This privacy statement applies solely to the countrydoc.com website. We do not accept any paid advertisements on countrydoc.com. Any services or products recommended and/or offered in the newsletter or elsewhere on countrydoc.com have undergone extensive review and based on that review were recommended and/or offered. If you place an order through the Retail Store or Medicinary on the countrydoc.com Website, shipping is limited to the United States and Canada , and shipped “best way.” Best way shipping may include UPS, Federal Express or USPS. Postage will be automatically calculated using a shipping table determined by the zip code of destination and ours in Washington . Products are shipped within two business days. Business days are considered Monday through Friday, excluding state and federal holidays. No returns will be accepted for special order products (those not listed on the Website or typically stocked in our Medicinary) or those beyond 30 days of purchase date. Users must call prior to returning any product to obtain an authorization number. Any returned product must be accompanied with the authorization number, written explanation for return, and a copy of the original invoice. Users may choose to have a product replaced or refunded. If you are not satisfied with any product, it can be returned ONLY if in re-sellable condition (never used for opened.) for a refund of the purchase price (not shipping.) If the item is deemed not in re-sellable condition you will be charged a 25% or $15.00 minimum restocking fee. Credit card refunds will only be posted to the credit card used on the original purchase. Please allow 2-3 weeks from the shipping date for your account to be credited. If you made a purchase using a check or money order, your refund will arrive in 2-3 weeks of receipt of your return. We welcome feedback, questions and comments about our products, services and this Website. As a general policy, we do not accept unsolicited ideas for products or services through this Website. All communications and other materials you send to this Website by e-mail or otherwise are and shall remain the sole and exclusive property of countrydoc.com and may be used by us for any purpose whatsoever, commercial or otherwise, without compensation to you. Countrydoc.com is the exclusive owner and or licensee of the content, products and Services (“Content”) offered on the countrydoc website and retains all proprietary rights in and to such Content, including all copyrighted material, trademarks and other proprietary information of countrydoc.com and its licensors. Except for that information which is in the public domain or for which you have been given written permission, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. If you believe any Content has been copied and posted on the Website by countrydoc.com or any third party in a manner that constitutes copyright or trademark infringement, please provide our Copyright Agent with the following information: an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material you claim is infringing is located on the Website; your address, telephone number, and email address; a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Countrydoc.com's Copy Right Agent for notice of claims of copyright infringement is as follows: Countrydoc.com Countrydoc.com will use reasonable commercial efforts to maintain the functionality and availability of the services; however the services are provided to you “AS IS” without any warranty of any kind. TO THE FULLEST EXTENT ALLOWED BY LAW, COUNTRYDOC.COM HEREBY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, WITH RESPECT TO THE WEBSITE, ITS CONTENT, PRODUCTS, AND SERVICES INCLUDING WITHOUT LIMITATION TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. As a User, you agree that your use of the Website is done entirely at your own risk. Countrydoc.com does not warrant that your use of the Website will be uninterrupted or error free. Countrydoc.com is not responsible for any incorrect or inaccurate Content posted on the Website, whether caused by countrydoc.com, Users, Non-Users, Agents, Representatives, Partners or Licensors. Countrydoc.com assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User communications. Countrydoc.com is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems or access, servers or providers, computer equipment, software, failure of email on account of technical problems or traffic congestion on the Internet or at any website or combination thereof, including injury or damage to users or to any other person's computer relating to or resulting from participating or downloading materials in connection with the services. Countrydoc.com makes no warranties and shall have no liability for any claim of copyright, trademark or patent infringement based on your use of or combination of any third party product or software with the services, or any part thereof, (unless authorized in writing by an authorized representative of countrydoc.com) if such infringement would have been avoided by the use of the services without the use of other software, hardware or products. COUNTRYDOC.COM AND ITS AGENTS, REPRESENTATIVES, PARTNERS, SUPPLIERS OR LICENSORS SHALL NOT BE LIABLE TO YOU FOR DAMAGES OR LOSS ARISING FROM YOUR USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION TO INCIDENTAL, CONSEQUENTIAL, OR OTHER INDIRECT DAMAGE, WHETHER BASED ON TORT, BODILY INJURY, DEATH, LOST REVENUE OR OTHERWISE, REGARDLESS OF WHETHER COUNTRYDOC.COM WAS ADVISED OF THE POSSIBILITY OF SUCH LOSSES IN ADVANCE AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED OR EXCLUSIVE REMEDY OF ANY KIND. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, COUNTRYDOC.COM'S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO COUNTRYDOC.COM FOR THE SERVICES. ON BEHALF OF ITSELF, ITS PARTNERS, LICENSORS AND SUPPLIERS, COUNTRYDOC.COM DISCLAIMS ANY AND ALL LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING BODILY INJURY OR DEATH) ARISING FROM OR RELATED TO THIS AGREEMENT OR YOUR USE OF ANY SERVICES. You hereby agree to indemnify and hold harmless countrydoc.com, its subsidiaries, affiliates, officers, agents, licensors, partners and employees, from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the Website, Content and services in violation of this Agreement and/or arising from a breach of this Agreement. Any dispute about or involving countrydoc.com and/or your use of this Website shall be governed by the laws of the State of Washington without regard to its conflict of law provisions. You agree to personal jurisdiction by and venue in the state and federal courts of the State of Washington . If any provision of this Agreement is determined by a court of competent jurisdiction to be or becomes unenforceable or illegal, such provision shall be adjusted to the minimum extent necessary to cure such unenforceability or illegality and the remainder of this Agreement shall remain in effect in accordance with its terms as modified by such adjustment. |